We aim to ship your Fine Art Book within 10 working days and Matted Album within 20 working days. We’ll keep you posted via email throughout the entire process, so we’ll let you know if it’s due to arrive earlier.
Please note that during our busy period (Oct-Dec) the turnaround time may increase to 15-20 working days. If in doubt please get in touch to confirm when placing your order.
If your album includes a bespoke debossed motif we’ll need an extra 5 working days on the first order to allow time for your die to be made. Once we have your logo die in stock the production time returns to normal.
Your expected ship date is calculated depending on when we receive your layouts. If they are uploaded before 12pm then we’ll calculate the ship date from the day of upload, or the following day if after 12pm. For example, if you upload your images at 10am on the 1st of the month, we would expect to ship your album on 22nd of the month, or 29th if it was the first order with a bespoke studio logo. If we received the files after 12pm on the 1st of the month the expected ship date would be 23rd of the month, or the 30th if it was the first order with a bespoke studio logo.
In addition to our standard email updates, if you register your mobile number with us we’ll also send you text alerts.