FAQ’s

Frequently Asked Questions

Album Personalisation

Which part of the logo will engrave / print / deboss?

The black part of your logo is the part which would be debossed (impressed into the cover material), engraved (burnt into the cover material) or printed.

Studio logo Personalisation

You can personalise your album in many different ways: Black or White Cover Printing, Engraving, Blind Debossing, Gold or Silver Foil Debossing, 22 Carat Gold or Palladium.

The maximum size for your logo is 8cm x 8cm however depending on the style of your logo we may suggest a suitable size. Most people use 7cm as the maximum dimension of their logo.

Please note that personalisation options are not available on Photo Fabric covers.

Blind Debossing / Foil Debossing (aka embossing/blocking/imprinting)

To deboss your logo in to the cover we need to have a bespoke metal die made from your artwork. There is no charge to have your first logo made but we will need a high resolution version of your logo – specification below. If you need help with converting your logo in to suitable formation please get in touch.

If you rebrand there will be a small charge for a replacement metal die.

Cover Printing / Engraving / 22 Carat Gold / Palladium

We also need a high resolution version of you logo for the above personalisation methods – specification below – but as the processes are digital, we do not need to have a metal die made and hence there is no additional fee if you rebrand.

 

Logo file format

JPG

We require a black and white image (no greyscale I’m afraid) with black being the part engraved/imprinted into the cover. Your file needs to be saved in RGB mode with a minimum resolution of 600dpi and a maximum size of 8cm x 8cm. Upsizing a low resolution file won’t work very well as the jagged edges will be amplified. If possible please create your JPG from a high resolution version.

Vector Graphics

We can also accept EPS / PSD / PDF / TIFF files, although we will need to know the required engraving/debossing dimensions. Please get in touch for assistance after you have placed your order.

 

Want more detail? Head over to the ‘Pro Zone’, once logged into the Shop 🙂

What is the optical centre?

The optical centre is a spot just above the physical centre of the cover.  It’s typically about 10% higher and is accepted as a natural position to give balance to a page. Placing objects in the physical centre can be perceived as being too low. It’s one of those odd optical illusions.

If you have any questions please get in touch.

Cover text personalisation

Cover Printing

We can directly print on to most of our materials in either black or white ink.

Cover Printing has the advantage, as a digital process, of enabling us to reproduce the fine detail of logos and almost any international language character supported in the available fonts.

Your cover text will be printed in the optical centre (see FAQ “What is the optical centre?”) of the front cover in the case supplied on your order.

12″ x 12″ albums: Maximum of 25 characters.

10″ x 10″ albums: Maximum of 25 characters.

8″ x 8″ albums: Maximum of 25 characters.

6″ x 6″ albums: Maximum of 25 characters.

 

Engraving

Using a highly accurate laser we can digitally engrave your text or logo on to the cover. The whole process reminds us of something from James Bond, and works by removing the top layer of the material. This has the effect of revealing the natural hues of the material underneath or changing the colour to create a pleasing effect.

Engraving has the advantage, as a digital process, of enabling us to reproduce the fine detail of logos and almost any international language character supported in the available fonts.

Your cover text will be engraved in the optical centre (see FAQ “What is the optical centre?”) of the front cover in the case supplied on your order.

12″ x 12″ albums: Maximum of 25 characters.

10″ x 10″ albums: Maximum of 25 characters.

8″ x 8″ albums: Maximum of 25 characters.

6″ x 6″ albums: Maximum of 25 characters.

 

Blind Debossing (aka embossing/blocking/imprinting)

Please note that debossing is not available on Photo Cotton and is only avaliable on our 12″x12″, 10″x10″ and 8″x8″ albums. Debossing is not available on 6×6 albums. 6×6 albums can be engraved however.

Your clients’ names are imprinted in the optical centre (see FAQ “What is the optical centre?”) of the front cover in uppercase. We offer two fonts to choose from, Helvetica & Coronation . You have two lines of text to play with and there is a physical limit to the number of characters – see below. Alongside your clients’ name(s) you can also add the date of the wedding / shoot. Alternatively, you can use the cover text option to add your studio name on the front of any sample albums.

12″ x 12″ albums: Maximum of 20 characters.

10″ x 10″ albums: Maximum of 20 characters.

8″ x 8″ albums: Maximum of 26 characters.

6″ x 6″ albums: Maximum of 19 characters.

Please note that the characters available for text debossing are [A-Z],[0-9],[. & – ‘ ,]

 

Foil Debossing (aka embossing/blocking/imprinting)

Like debossing, letters are imprinted into the material; however hot metal is used to press metallic foil in to the indentation. Your clients’ names are imprinted in the optical centre (see FAQ “What is the optical centre?”) of the front cover in uppercase Coronation font. You have two lines of text to play with and there is a physical limit to the number of characters – see below. Alongside your clients’ name(s) you can also add the date of the wedding / shoot. Alternatively, you can use the cover text option to add your studio name on the front of any sample albums.

12″ x 12″ albums: Maximum of 20 characters.

10″ x 10″ albums: Maximum of 20 characters.

8″ x 8″ albums: Maximum of 26 characters.

6″ x 6″ albums: Maximum of 19 characters.

Please note that the characters available for text debossing are [A-Z],[0-9],[. & – ‘ ,]

 

22 Carat Gold / Palladium

We hand finish real 22 Carat Gold leaf or Palladium (Palladium is a soft silver-white metal that resembles platinum) onto the album cover.

These personalisation methods have the advantage, as a digital process, of enabling us to reproduce the fine detail of logos and almost any international language character supported in the available fonts.

Your cover text will be placed in the optical centre (see FAQ “What is the optical centre?”) of the front cover in the case supplied on your order.

12″ x 12″ albums: Maximum of 25 characters.

10″ x 10″ albums: Maximum of 25 characters.

8″ x 8″ albums: Maximum of 25 characters.

6″ x 6″ albums: Maximum of 25 characters.

Which fonts are available for Cover Printing / Engraving / 22 Carat Gold / Palladium

Fonts available for Cover Printing / Engraving / 22 Carat Gold / Palladium

  • Century abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Century Gothic abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Courier abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Gill Sans abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Helvetica abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Times abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Trajan abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Univers abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz

Which fonts are available for blind debossing / foil debossing

Fonts available for blind debossing / foil debossing

Fine Art Papers

Fine Art Prints

White Papers

 

Photo White

  • Smooth
  • Bright white
  • Lifts detail
  • Vibrant images
  • Unrivalled tonal gradations for black and white images

Photo White is a textured, matt paper perfect for colourful images which will pop against this bright white paper. It can also reproduce unrivalled tonal gradations on black and white imagery. We recommend this paper for portraits, wedding imagery and landscapes.

Weight: 285 gsm

Fibre composition: 100% Alpha Cellulose

Folio Albums Art White 200

  • Smooth
  • Bright white
  • Matte
  • Highly saturated images
  • Good highlight and shadow detail

Folio Albums Art White 200 is a smooth, matt paper which produces highly saturated images whilst maintaining brilliant highlight and shadow detail and also produces beautiful detail in black and white imagery. We recommend this paper for landscapes and wedding imagery. 

Weight: 192 gsm

Fibre composition: 100% Alpha Cellulose

Photo Satin

  • Smooth
  • Unique ink receiving layer
  • Subtle silk sheen
  • Works best with colourful images; landscapes, water, glass or images where a shimmering effect is required

Photo Satin is a smooth paper with a unique ink receiving layer that creates a subtle silk sheen once printed on. We recommend this paper for landscapes, images with water, glass or lighting to reproduce a shimmering effect. 

Weight: 290 gsm

Fibre composition: 100% Alpha Cellulose

Hahnemuhle Fine Art Baryta 325

  • Bright white
  • High gloss
  • Good colour depth and image definition
  • Wow factor for B&W prints with the finest grey tones
  • Large colour gamut

Hahnemuhle Fine Art Baryta 325 is a thick, high gloss paper, perfect for great colour depth and image definition. This paper really gives the wow factor on colourful images due to its large colour gamut as well as showing the finest grey tones in black and white images. We recommend this paper for any image you want to reproduce with a high gloss finish. 

Weight: 325 gsm

Fibre composition: 100% Alpha Cellulose

Gallery Pearl

  • Silk/statin finish
  • Natural warm base tint
  • Good for black and white imagery
  • Matches traditional dark room paper
  • Velvet blacks and creamy whites
  • Perfect for portraits and landscapes in both B&W and colour

Gallery Pearl has a silk/ satin finish with a naturally warm base tint. Great at reproducing deep blacks and creamy whites. We recommend this paper for portraits and landscapes in both black and white and colour imagery.

Weight: 315 gsm

Fibre composition: 100% Alpha Cellulose

 

Warmer Papers

Canson Infinity Rag 210

  • 100% cotton
  • Extra smooth
  • White tone achieved by using natural minerals
  • Good for fine art photography and portrait images.

Canson Infinity Rag 210 has an extra smooth cotton finish and although cotton based it has a white tone which is achieved by using natural minerals. We recommend this paper for fine art photography and portrait images.

Weight: 210 gsm

Fibre composition: 100% Cotton

Photo Rag

  • 100% cotton
  • Smooth matt finish
  • Reproduces smooth skin tone detail, perfect for portrait and wedding imagery.

Photo Rag has a smooth matt finish and reproduces skin tone detail beautifully. We recommend this paper for portrait and wedding imagery. 

Weight: 285 gsm

Fibre composition: 100% Cotton

Textured White 310

  • Textured/ rough weave
  • Random undulations
  • Matt
  • Mid white
  • Alpha cotton mix
  • Amazing highlight and shadow detail
  • Water resistant
  • Scuff resistant coasting
  • Print sharpness
  • Perfect for landscapes or images with high detail.

Textured White 310 has lovely rough weave which produces a textured and undulated paper finish. It has a mid white base and a water/scuff resistant coating resulting in a matt finish. This paper produces print sharpness with amazing highlight and shadow detail. We recommend this paper for landscapes or any images with high detail.

Weight: 310 gsm

Fibre composition: 25% Cotton, 75% Alpha Cellulose

Awagami Bamboo 170, Awagami Bamboo 250

  • Fine organic
  • Dense
  • Soft
  • Made with utmost care for longevity
  • Developed for traditional printmaking
  • Textured
  • Great for landscapes and portraits.

Awagami Bamboo is a fine organic paper with a soft textured finish, developed for traditional printmaking and has been made with utmost care for longevity. We recommend this paper for portrait imagery. This paper is available in 170 and 250gsm.

Weight: 170 gsm/ 250 gsm

Fibre composition: 70% Bamboo, 30% Recycled Washi

Awagami Unryu 55

  • Soft classic Japanese look
  • Organic swirling Kozo fibres
  • Fine paper
  • Textured
  • Unique
  • Artistic finish

Awagami Unryu 55 is a unique, textured paper. It has a classic Japanese look and contains organic swirling Kozo fibres. We recommend this paper for any imagery where an artistic finish is desired.

Weight: 55 gsm

Fibre composition: 100% Kozo

Hahnemuhle Albrecht Durer 210

  • Alpha cotton mix
  • Watercolour paper finish
  • Artistic finish
  • Textured
  • Perfect for landscapes or artistic images where texture reproduction is desired.

Hahnemuhle Albrecht Durer 210 has a beautiful watercolour paper finish. It is highly textured and perfect for any images where a textured, almost painted reproduction is desired. We recommend this paper for landscapes and fine art photography.

Weight: 210gsm

Fibre composition: 50% Cotton, 50% Alpha Cellulose

Matted Albums

Art White

Art white is a bright, white paper that reproduces a dazzling spectrum of colours to give images instant vivacity.

  • 200 gsm fine art paper
  • Wood based paper made from sustainable sources
  • Sharp saturated images
  • Smooth texture with matte finish

Art Cotton

Art Cotton is 100 per cent cotton rag with a gentle texture. A slightly warmer white, it’s got museum-worthy archival qualities and gives razor sharp image definition that will stand the test of time.

  • 220 gsm fine art paper
  • 100 per cent cotton rag
  • Wood based paper made from sustainable sources
  • Sharp saturated images
  • Smooth texture with matte finish

Gallery Pearl

Gallery Pearl (only available in Matted Albums) has a subtle pearlescent look which adds depth and richness to your images.

  • 300 gsm pearl fine art paper
  • A bright baryta-based paper
  • Acid free and pH-neutral
  • Amazing contrast with deep blacks

Fine Art Books

Art White

Art white is a bright, white paper that reproduces a dazzling spectrum of colours to give images instant vivacity.

  • 200 gsm fine art paper
  • Wood based paper made from sustainable sources
  • Sharp saturated images
  • Smooth texture with matte finish

Art White Plus

Art White Plus, our 650gsm version of Art White that reproduces the same dazzling spectrum of colours but with a thicker yet flexible page turn.

  • Art White paper fused together with archival card
  • Total page weight of 650gsm
  • Wood based paper made from sustainable sources
  • Sharp saturated images
  • Smooth texture with matte finish

Folio Albums Designer

Exporting and uploading your Folio Albums Designer design

Once all the high-resolution files have been successfully uploaded at the ‘Export’ stage the option to complete the export stages will become available.

After selecting the required album size a prompt will appear asking for an order number to be entered. Enter the order number, starting with ‘FO’, that was assigned when placing your order on the shop. Once the order number has been entered you can then select OK. The spreads will start to generate with a progress bar appearing above them. After all the spreads have generated, and all the previews are showing, we ask for you to please give them a good check over by clicking on each one to ensure everything looks as it should.

For a step by step guide to our online designer please click here to download the How To Guide

Can I proof my album before it goes to print?

The print team performs a visual check of the printed layouts, but we work on the basis that you have designed your album ready for print. As long as you’ve numbered your spreads in sequence they’ll be printed and bound in the correct order.

An integrated commenting system allows designs to be shared with clients via a web link generated within the software. Your clients can add comments to spreads, which in turn once submitted, are shared with you, saving time and making it easy to keep track of any changes.

After clicking on the uploading your images at the ‘Export’ stage you will be prompted to double check all spreads, before confirming you are happy for them to be printed.

Do you check my layouts/images before they go to print?

We assume that your uploaded images are print-ready, but if you select the ‘Folio File Check’ option when ordering your album we will give them a visual once over to check for any obvious design, colour and tone issues prior to putting your album in our print queue.

However, as the photographer, we ask you to take responsibility for ensuring that the images are of an acceptable quality and that they are laid out correctly on the page. Although we do our very best to spot possible problems, we cannot accept responsibility for any printing issues due to poor layout, or image quality.

Please note that when sending a design using our Folio Albums Designer we do not check your layouts for alignment issues. If you’ve designed the page layout in another application and placed it within a blank template, we will not check the alignment.

If you have any concerns or questions, please don’t hesitate to contact us.

How do I design with Folio Albums Designer?

Folio Albums Designer has been created with the professional photographer in mind. Allowing you to create beautiful designs for both our Matted Albums and Fine Art Books.

Matted Albums

We have created simple yet stunning Matted Album templates that really show off your images to their full potential. Once in the Folio Albums Designer select the size of Matted Album you would like to create, upload your images, then select ‘Edit Spreads’ and start designing!

Fine Art Books

Our Fine Art Books designs have a much wider range of templates to choose from, as they are lay-flat with an invisible crease, allowing you to take images over the crease. When creating a new design in the Folio Albums Designer please ensure ‘Fine Art Book’ is selected to gain access to the full range of templates. Drag and drop your images from the top toolbar onto the blank spread, then select from our large range of templates along the bottom.

There is no need to worry about centering, alignment, aperture sizing or spacing, since we have taken care of all of that for you.

We have created a helpful How To guide that explains all the tips and tricks of our Folio Albums Designer.

What is Folio Albums Designer?

The Folio Albums Designer is a simple, quick way of designing your albums with a large range of templates at your fingertips. We took the knowledge gained from designing albums, and the feedback received from our customers, to create Folio Albums Designer with the professional photographer in mind.

Once you have registered with us just login to the shop, a direct link is available in the grey bar at the top of the page.

General Album Questions

Is there a guarantee?

Absolutely. Our albums are individually handmade and we’re proud of the skill and craft that goes into their production. Each album is guaranteed from manufacturing defects.

The guarantee does not cover issues with the original layouts supplied or mistakes when ordering, such as incorrect client’s names for debossing. Please thoroughly check your order and contact us as soon as possible should there be an error with the order.

Is there a discount for multiple copies?

Sorry, there isn’t. Our process is optimised for one-off album production, so each album uses the same amount of material and labour.

How do I order an album?

We’ve kept it simple. First, you need to be a professional photographer as Folio Albums is only available directly to the trade. Secondly, register at our store and then simply choose your album, the relevant options and add it to your cart. Please use a separate order for each design. This way we ensure your designs aren’t confused.

How will my album be packaged?

We wanted to create a packaging experience that your clients would appreciate and enjoy, whilst remaining true to our commitment to simplicity and the environment.

As standard, all of our albums are packaged in a protective cotton bag and presentation box, which are designed and created to our specification. If you have multiple albums in your order they will each come in their own individual presentation bag and box. This way you can ensure that when you deliver, or show, your fine art books to your clients they are presented in a manner that looks both professional and attractive.

For those of you who want a little extra, see our Clamshell Boxes, Bamboo Boxes and Designer Bags here

How long does it take to hand make an album?

See our Getting Started section for production time information.

What’s a spread and how many are included as standard?

1 spread = 2 sides.

The base price for a Fine Art Book includes 15 spreads (30 sides). The minimum number of spreads we can include in any Fine Art Book album would be 10 (20 sides). The maximum number of spreads in any Fine Art Book is 40 (80 sides).

The base price for a Matted Album includes 10 spreads (20 sides). The minimum number spreads we would recommend in any Matted Album would be 5 (10 sides), although the base price remains the same as for 10 spreads. The maximum number of spreads in any Matted Album is 30 (60 sides).

Can I order mini copies?

Yes. 6″x6″ albums are available as direct copies of our larger 12″x12″, 10″x10″ and 8″x8″ books, or as duplicates of a 6″x6″ main album. You can order these at the same time as your main album order, or for up to 3 months afterwards.

What size album can I order?

There’s no complexity when it comes to size and shape – just select either a 12″x12″, 10″x10″, 8″x8″, or 6″x6″ as your main album.

We love the simplicity and flexibility of the square format and you can place images across the crease to create a landscape format.

Album Page Thickness

To achieve a lay-flat album we bond each spread back to back. Each page therefore becomes double thickness resulting in a page thickness of approximately 1mm for Art White and 1.2mm for Art White Plus. The result is a page turn which is firm yet supple.

Click here to find out more about our different paper types.

Is the first page in the album on the left or on the right?

We print our albums in spreads of two pages, so the first page in your album will be on the left. If you want to start your design on the right, just leave the first page blank.

General Design FAQs

Can I make changes to the layout after I’ve placed an order?

If we pick up an issue before print, or if you contact us before the album goes to print, then the answer is yes. If your album has gone to print it may be possible to replace a spread before binding but there will be an additional charge per spread. In either case, if you need to make a change please contact us as soon as possible.

How to upload your files

Once you have completed the checkout stage and placed your order via our online shop you will automatically be taken to the upload page for that order. Simply drag and drop you images into the relevant provided box, or select your images to be uploaded.

You can navigate to the upload page at any time by going to the ‘My Account’ page and selecting the relevant order number.

When all files have been uploaded correctly the bar will turn green and the words ‘your file has been uploaded’ will appear next to each file. Once we have downloaded your files from our server we will send you an acknowledgement email, which will contain your estimated ship date, and outline the next stages of the order progress.

Do you colour correct my layouts?

When it comes to colour correction, we don’t touch your images. It is sometimes hard for us to determine if an image has been edited for artist effect or by error. So, when it comes to colour calibration and correction we ask for you to send us print ready images.

Do you check my layouts/images before they go to print?

We assume that your uploaded images are print-ready, but if you select the ‘Folio File Check’ option when ordering your album we will give them a visual once over to check for any obvious design, colour and tone issues prior to putting your album in our print queue.

However, as the photographer, we ask you to take responsibility for ensuring that the images are of an acceptable quality and that they are laid out correctly on the page. Although we do our very best to spot possible problems, we cannot accept responsibility for any printing issues due to poor layout, or image quality.

Please note that when sending a design using our Folio Albums Designer we do not check your layouts for alignment issues. If you’ve designed the page layout in another application and placed it within a blank template, we will not check the alignment.

If you have any concerns or questions, please don’t hesitate to contact us.

How much space should I leave around the page edge?

Unless the image is bleeding off the page, we recommend leaving between 15mm-20mm of space between the trim line and your images. Leaving a nice gutter ensures that images are not too close to the page edge when we trim your book.

The trim line is indicated as a guide in Photoshop or bleed in Indesign. As a ruel of thumb, we trim the following off each book size;

  • 12×12: 6mm on all edges
  • 10×10: 5mm on all edges
  • 8×8: 4mm on all edges
  • 6×6: 3mm on all edges

NB: this relates to Fine Art Books only.

Leaving a 15-20mm white gutter also helps when ordering smaller duplicates of a larger album, or 6×6 Mini Copies, as space and gutters are reduced during the resizing process.

Can I bleed my images off the page edge?

Yes and to ensure that the image fully bleeds off the page you will need to place your image to the very edge of the page.

Is the first page in the album on the left or on the right?

We print our albums in spreads of two pages, so the first page in your album will be on the left. If you want to start your design on the right, just leave the first page blank.

Glossary

Glossary

glossary * Please click image to enlarge

Portfolios

Can the photos be changed within the mount once made

Once the templates have been bonded to the Portfolio they are unable to be changed.

If you would prefer to mount your own image into the Portfolio, please get in touch as we may be able to send the Portfolio un-assembled.

Download Portfolio templates + instructions

Our templates have been designed to work in Photoshop and are bundled together by Portfolio size.

To use the templates download the ZIP using the link below and extract the contents to your computer. Open the required templates in Photoshop and follow the instructions.

  1. Ensure guides are visible – the guides indicate crop within portfolio mount.
  2. Select layer (not mask) and paste image
  3. Resize to fit within frame
  4. Flatten and save as JPG

It is very important that you save your files as JPGs as this is the format we’ll be expecting from you.

 

Download 12×12 Portfolio template bundle

Download 10×10 Portfolio template bundle

Download 8×8 Portfolio template bundle

Download 6×6 Portfolio template bundle

 

We have put together an easy step by step guide to help with putting your images into our Portfolio templates.

Click to download Portfolio how to guide
 

Which fonts are available for Cover Printing / Engraving / 22 Carat Gold / Palladium

Fonts available for Cover Printing / Engraving / 22 Carat Gold / Palladium

  • Century abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Century Gothic abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Courier abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Gill Sans abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Helvetica abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Times abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Trajan abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Univers abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz

Prints Boxes

Do Prints Boxes include prints

Our Prints Boxes are available to order without prints. Prints bundles can be added to the Prints Boxes when placing the order through the shop. Please note that for this reason the Boxes are priced separately to the prints bundles.

Which Personalisation methods are available for Prints Boxes

Cover Printing, Engraving, Blind Debossing and Foil Debossing are all available on our Prints Boxes. The specific methods available does vary on each cover material so please go to the Pro Zone (once logged into the Shop) to check available methods.

Which fonts are available for Cover Printing / Engraving / 22 Carat Gold / Palladium

Fonts available for Cover Printing / Engraving / 22 Carat Gold / Palladium

  • Century abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Century Gothic abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Courier abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Gill Sans abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Helvetica abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Times abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Trajan abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Univers abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz

Which fonts are available for blind debossing / foil debossing

Fonts available for blind debossing / foil debossing

Shipping Information

Which courier company do you use

For deliveries within the UK we offer a choice of DHL or DPD.

Most UK postcodes are delivered on a next working day service. Northern Ireland and remote locations are typically 1-2 working days delivery.

All international shipments are via DHL. Delivery times may vary depending on location.

All courier shipments are carbon offset.

How much is shipping

The shipping costs are calculated during the checkout process and are based upon your delivery address.

What if my delivery arrives damaged

We use a bespoke packaging solution to minimise any damage in transit. However, please always check all packaging before accepting delivery. If your order is clearly damaged, please refuse delivery. If the box looks as if it has been subject to damage please sign for the delivery as ‘damaged’. In either case please notify us as soon as possible.

Can you deliver on a Saturday

Yes. Saturday deliveries carry an additional charge and can be arranged on request. Please contact us for further information.

Is pricing / Invoicing included within shipments

UK / EU – No, as it stands no pricing or invoicing is sent in shipments. This will all be sent to you via email.

International – For some countries commercial invoices are required by law to be attached to the outside of the shipping boxes. These should be removed throughout the shipping process, however we are unable to guarantee that they will all be removed.

Do you ship directly to clients

Yes, at the checkout stage you can choose to ship directly to your clients and enter their shipping address.

What if i’m located nearby, can I collect

No problem, we’re keen to reduce our carbon footprint. Just choose to collect from Folio Albums HQ during checkout.

Do you ship outside the UK

Yes, we use DHL for all international shipments. We can ship to most EU countries on an economy or priority service. All countries outside the EU are sent via a priority service which can very between 1-5 days depending on location.

Shipping costs vary depending on the weight of the shipment and your address. You can check the price by adding items to your basket and entering your shipping address for a quote. Alternatively contact us and we’ll give you and estimate.

As you will be responsible for any import tax please check the rate for your country.

Studio Samples

Which products are available as Studio Samples

Any of our albums or mini 6×6 duplicates.

Do you have ‘off-the-shelf’ sample albums?

No, but give us a call as we may be able to help.

Are Studio Samples different to client albums

The only difference is that we deboss “STUDIO SAMPLE” on to the back of the album (see image for example).

studio_sample_001

If your album has a Photo Cotton cover we’ll place “STUDIO SAMPLE” on the back cover in a suitable position. Alternatively, you can add “STUDIO SAMPLE” to the cover yourself before uploading your file.

folio-photo-cotton-2

How many Studio Sample albums can I order?

As many as you like.

How does it work?

Simply add any item from the store section called STUDIO SAMPLE to receive a 30% discount. The discount will be automatically applied when you add any of these albums to your cart. Each studio sample album with be debossed with the words “STUDIO SAMPLE” on the back cover.

Technical Details

Can I get a test print?

Yes, we offer a free test print service. You can send us up to four of your images, sized as A5 files, which we will print on our Art White paper. To order a test print, you’ll need to register before visiting the Folio Albums Store and heading to the ‘Extras’ category where you can add a test print to your cart. Once the order is placed you will receive an order confirmation with a unique order number, and the link to our upload server.

Colour management

We operate a fully colour calibrated workflow and we highly recommend your workflow is also colour calibrated. If you’re having problems with dark images from other labs and album companies, it’s probably an issue with your screen brightness being set too high – this is the most common problem. Read this site for more information on colour management and monitor calibration.

Do I need to apply sharpening to my page layouts before uploading?

It all depends on how sharp you like your images. As part of our standard workflow we add a very small amount of sharpening as they go to print. This compensates for the natural reduction in sharpness when printing on different media types.

If you would like to test the amount of sharpening please order a bespoke test print from the store. If you’re unsure please don’t apply any extra sharpening.

Can I soft proof my images with your ICC profiles?

Not at the moment. We regularly optimise our profiles to achieve the very best quality and consistency.

You can utilise our free test print service prior to placing your first order to compare your images both on the screen and in print. You can have a maximum of four A5 prints. If you have any image concerns on later orders, or after the initial test print batch, please get in touch so we can advise how to proceed.

How should I name my files?

Your album spreads are printed and bound in sequential order, so naming your files correctly is important. We suggest that you use a sequence number at the beginning or at the end of the file name and that each sequence number has two digits. For example 1 would actually be 01. A full filename therefore could be…

abcphotography_smithwedding_01.jpg
abcphotography_smithwedding_02.jpg
abcphotography_smithwedding_03.jpg
abcphotography_smithwedding_04.jpg

abcphotography_smithwedding_10.jpg
abcphotography_smithwedding_11.jpg
and so on…

If you are uploading multiple designs against one order number please include the design name in the file names so we can differentiate your layouts.

USB Boxes

Can I personalise my USB Box

Absolutely! Cover Printing, Engraving, Blind Debossing and Foil Debossing are all available on our USB Boxes. The specific methods available do vary on each cover material so please go to the Pro Zone (once logged into the Shop) to check available methods.

Can I add my own USB dive into the USB Box

Yes – We offer black USB Keys or Kingston USB Drives to be included within our USB Boxes, however if you would like to use your own USB Drive in the box you can choose “No USB” during the ordering process. When selecting “No USB” we will insert a ribbon in the bottom of the box, allowing you to tie and secure your own USB.

Which fonts are available for Cover Printing / Engraving / 22 Carat Gold / Palladium

Fonts available for Cover Printing / Engraving / 22 Carat Gold / Palladium

  • Century abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Century Gothic abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Courier abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Gill Sans abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Helvetica abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Times abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Trajan abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
  • Univers abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz

Which fonts are available for blind debossing / foil debossing

Fonts available for blind debossing / foil debossing

USB Support Information

USB Support Information

Your USB is ready for you to use straight away.

Please note:

OS X keeps track of indexing, folder positions, trash bins and file system events on every drive connected to your Mac by creating files. These files are used regularly by your Mac and are hidden from you, the user. However, when the drive is then plugged into a Windows PC these files become visible they will appear with the prefix ._ or .DS_Store. There are a number of applications which can be downloaded to clean up disks before ejecting them or specific commands can be written into Terminal to disable the creation of some of these files.