We aim to ship your album within 15 working days. We’ll keep you posted via email throughout the entire process, so we’ll let you know if it’s due to arrive earlier.
Please note that during our busy period (Oct-Dec) the turnaround time may increase to 20 days. If in doubt please get in touch to confirm when placing your order.
If your album includes a bespoke debossed logo we’ll need an extra 5 working days on the first order to allow time for your die to be made. Once we have your logo die in stock the production time returns to normal.
Your expected ship date is calculated depending on when we receive your layouts. If they are uploaded before 12pm then we’ll calculate the ship date from the day of upload, or the following day if after 12pm. For example, if you upload your images at 10am on the 1st of the month, we would expect to ship your album on 22nd of the month, or 29th if it was the first order with a bespoke studio logo. If we received the files after 12pm on the 1st of the month the expected ship date would be 23rd of the month, or the 30th if it was the first order with a bespoke studio logo.
In addition to our standard email updates, if you register your mobile number with us we’ll also send you text alerts.
Yes, you can check shipping costs by adding an album to your cart and using the “ESTIMATE SHIPPING AND TAX” option.
Our albums are classified as books using the international harmonised tariff code 4901 99 00 [Books]. As you will be responsible for any import tax please check the rate for your country.
After much research we decided to partner with UPS. Not only is the service fantastic, but they also offset the carbon allowing our shipping service to be carbon neutral. Yay!
The shipping costs are calculated during the checkout process and are based upon your delivery address.
Most mainland UK addresses are £9.95 with Northern Ireland, the Channel Islands and remote destinations being a little more.
EU and rest of the world shipping costs vary depending on the weight of the shipment and your address. You can check the price by adding an album to your cart and using the “ESTIMATE SHIPPING AND TAX” option.
No problem, we’re keen to reduce our carbon footprint. Just choose to collect from Folio Albums HQ during checkout.
Yes, we’ll include a full VAT invoice with your shipment.
Continue Reading >> Green Credentials
Folio Albums: UK based makers and suppliers of fine art wedding and portrait albums for professional photographers.